Polite is committed to providing the best customer service available. If you are not happy with your order simply return the goods to us in their original condition within 7 days of receipt. Exchanges may be given if item(s) are in stock. Upon product return we will refund your purchase amount excluding shipping costs. Please ensure that you send returned goods back using recorded delivery. We cannot accept responsibility for loss or damage to goods in transit that are being returned to us.
Please include the receipt and a note saying who you are and whether you want a refund or to exchange it for a different product. Send this all to us at the address below

Returns Address.

Returns Dept.
Polite
Canalside 3
Clarence Mill
Bollington
Cheshire
SK10 5JZ
UK